Payment and shipping
Shipping conditions
Delivery is available within Germany and throughout the EU. Delivery times and shipping costs may vary depending on the destination country.
Shipping costs (including statutory VAT)
We offer free shipping for orders within Germany with an order value over €100.
Shipping costs to other countries depend on the destination. They are calculated separately and clearly shown in the shopping cart.
Delivery times
Unless a different period is specified in the respective offer, delivery of goods within Germany takes place within 2–4 business days, and within 5–20 business days for international deliveries after conclusion of the contract (in the case of agreed advance payment, after the time we receive your payment order).
Please note that there are no deliveries on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in a single consignment, unless we have agreed otherwise with you. In this case, the delivery time is based on the item with the longest delivery time in your order.
Accepted payment methods
- Payment by credit card
- Payment via PayPal
- Klarna
Further details on payment
For payments by credit card, your credit card will be charged upon conclusion of the contract.
Our bank details
Recipient: CatSynth Dr Michael Zülch
IBAN: DE25 6607 0213 0062 7216 00
Reference: Order number
If you have any questions, you can find our contact details in the imprint or use our contact form.
